How to deal with scratches on the vehicle
Vehicle scratches are one of the common traffic accidents in daily life, especially on congested city roads or parking lots. Correctly handling scratching accidents can not only avoid disputes, but also protect your own rights and interests. This article will combine the hot topics and hot content on the Internet in the past 10 days to give you a detailed introduction to the vehicle scratch processing steps, precautions and related data.
1. Procedures for handling vehicle scratch accidents

1.Stop the car immediately and turn on the double flashers: After a scratch occurs, stop the car as soon as possible and turn on the hazard alarm flasher to avoid secondary accidents.
2.Check for casualties: Prioritize checking whether the people in the car and the other vehicle are injured. If there are any injuries, call 120 emergency number immediately.
3.Take photos to collect evidence: Use your mobile phone to take photos of the accident scene, including vehicle location, scratched area, license plate number, road signs, etc., as a basis for subsequent claims settlement.
4.Negotiate responsibility and call the police: If the responsibility is clear and there is no dispute between the two parties, you can negotiate privately; if there is a dispute, you need to call 122 to call the police, and the traffic police will issue a liability determination letter.
5.Contact insurance company: After retaining evidence at the accident scene, promptly contact the insurance company to report the incident and submit materials as required.
2. Precautions for handling vehicle scratch accidents
1.Avoid emotional arguments: Scratching accidents can easily lead to disputes. Stay calm and communicate rationally.
2.Do not move the vehicle arbitrarily: If the accident is minor and the responsibility is clear, you can take photos and move to a safe area; if the responsibility is unclear, the scene needs to be kept and wait for the traffic police to deal with it.
3.Verify the other party’s information: Record the other party’s driver’s license, driving license, contact information and insurance company information.
4.Pay attention to timeliness: Insurance companies usually require reporting within 48 hours, and failure to do so may affect claim settlement.
3. Data related to hot topics and vehicle scratches on the entire network in the past 10 days
| hot topics | Discussion popularity | Related suggestions | 
|---|---|---|
| “Slightly scratched and private process” | high | It is recommended to sign a written agreement to avoid subsequent disputes | 
| "Insurance Company Denial Case" | Middle to high | Pay attention to retaining the complete chain of evidence and reporting the case in a timely manner | 
| "New Energy Vehicle Scratch Repair Cost" | in | The maintenance cost of new energy vehicles is relatively high, so it is recommended to purchase special insurance. | 
| "Dividing Responsibilities for Parking Lot Scratches" | high | Accidents in the parking lot need to be monitored to identify the responsible party | 
4. Frequently Asked Questions
1.What should I do if the other party escapes after scratching?Immediately call the police and submit evidence such as photos and surveillance videos of the scene. The escaping party will bear full responsibility.
2.How to deal with the situation when the other party regrets it after having an affair?If a written agreement has been signed and no facts are concealed, the other party's regret will not affect the legal validity; otherwise, it will need to be resolved through litigation.
3.What should I do if the insurance company determines the loss amount is too low?You can request a reassessment of the loss or file a complaint with the insurance industry association, and seek the intervention of a third-party evaluation agency if necessary.
5. Summary
Vehicle scratch accidents may be minor, but they can cause a lot of trouble if not handled properly. Through the structured guidance in this article, you can quickly master the processing procedures, precautions, and hot issues. It is recommended that car owners understand the insurance terms in advance, stay cautious when driving, and respond calmly when encountering an accident to maximize the protection of their own rights and interests.
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